Enterprise Security Architecture
Bank-level encryption and privacy controls designed specifically for confidential executive communication data.
Security Commitments
Zero Data Training
Your communication data is never used to train AI models, never sold, never shared with third parties.
Full Data Ownership
You own 100% of your data. Export everything, delete anytime, zero retention after account closure.
Enterprise Infrastructure
Microsoft Azure cloud with ISO 27001 compliance and 24/7 threat monitoring.
Infrastructure Architecture
Microsoft Azure Cloud
All data is hosted on Microsoft Azure with enterprise-grade security, compliance, and redundancy.
Encryption Standards
- In Transit: TLS 1.3 encryption for all data transfers
- At Rest: AES-256 encryption for all stored data (video, audio, text, analysis)
- Keys: Azure Key Vault with hardware security modules (HSM)
Access Control
- Multi-Factor Authentication (MFA): Required for all accounts
- Role-Based Access Control (RBAC): Granular permissions per user
- Session Management: Automatic timeout after 30 minutes of inactivity
- IP Whitelisting: Available for enterprise accounts
Simplified Security Architecture
All connections encrypted end-to-end with zero plaintext storage
Data Governance
Data Ownership
You retain 100% ownership of all communication data, analysis results, and generated insights. MiCoach acts solely as a processor, not an owner.
Legal guarantee: Your data is your property. We cannot and will not use it for any purpose other than providing you with executive intelligence services.
Retention Policy
- Active Accounts: Data retained as long as account is active
- Deleted Sessions: Permanently removed within 30 days (including backups)
- Account Closure: All data permanently deleted within 30 days of request
- Backups: Encrypted backups retained for disaster recovery, deleted per schedule
AI Model Training Policy
Zero Model Training Commitment
MiCoach NEVER uses your communication data to train AI models. Your executive sessions, board meetings, and investor pitches are strictly confidential and excluded from any training datasets.
Compliance & Certifications
Current Compliance
- GDPR Ready
- Azure ISO 27001 Infrastructure
- TLS 1.3 + AES-256 Encryption
Compliance Roadmap
- SOC 2 Type II Compliant — Q3 2025
- ISO 27001 Direct Certification — 2026
- HIPAA Compliance — On Request
Incident Response
MiCoach maintains a 24/7 security operations center (SOC) and incident response team:
Detection
Real-time threat monitoring, anomaly detection, intrusion prevention systems
Response
Immediate containment, forensic analysis, customer notification within 24h
Recovery
Automated failover, encrypted backups, disaster recovery SLA < 4 hours
Reporting
Transparent incident reports, root cause analysis, preventive measures
Security Contact
For security inquiries, vulnerability reports, or enterprise security assessments:
Email: security@mi.coach
Expected response time: < 24 hours for critical issues, < 48 hours for general inquiries